Honor Service First Ride Experience
A Thank-You Ride for Those Who Serve.
Service Description
The 🍊 Honor Service First Ride Experience is a special program created to thank the public service professionals who dedicate their lives to protecting and supporting our communities. Police officers, firefighters, EMTs, nurses, park rangers, and other service members carry demanding schedules and significant responsibility. This experience offers a chance to step away from daily pressure and enjoy a calm moment on the water. During the session, riders are introduced to electric hydrofoil boards in a safe and beginner-friendly environment. Our instructors guide participants step by step, starting with simple balance exercises and basic board control before progressing toward the smooth sensation of gliding above the water. The goal is simple — relax, learn, and experience the freedom of flight over water. Verified public service members receive 50% off the First Ride Experience, available once per year. It is our small way of saying thank you for the dedication and service you provide to our communities every day.
Cancellation Policy
🍊 Honor Service First Ride Experience Program Policy The 🍊 Honor Service First Ride Experience is offered by Big Orange Water Sports as a gesture of appreciation for the public service professionals who protect and support our communities. To ensure fairness, safety, and smooth operation, the following program guidelines apply. Eligibility The program is available to verified members of the following public service professions: • Police Officers • Firefighters • EMT / Paramedics • Nurses • Coast Guard Personnel • Park Rangers Participants may be asked to provide professional identification or employment verification when registering for the program. Big Orange reserves the right to confirm eligibility before approving the discounted session. Program Benefit Eligible participants receive: 50% off one First Ride Experience per calendar year. The benefit applies only to the First Ride Experience session and may not be transferred or applied to other sessions, courses, or services. Booking & Availability All sessions must be booked in advance through the Big Orange website. Standard booking windows apply: • Reservations may open up to 14 days in advance • Booking typically closes 24 hours before the session Session availability depends on instructor scheduling, weather conditions, and operational capacity. Safety Requirements Participant safety is the highest priority at Big Orange. All riders must: • Attend a pre-ride safety briefing • Wear required safety equipment • Follow instructor guidance at all times • Complete the standard participation waiver Big Orange reserves the right to decline participation if safety standards cannot be met. Weather & Water Conditions Electric hydrofoil sessions depend on safe environmental conditions. Big Orange may reschedule sessions due to weather, water conditions, or operational safety considerations. Cancellation & Rescheduling Standard Big Orange booking policies apply: • Cancellations allowed up to 72 hours before the session • Rescheduling allowed up to 48 hours before the session Late cancellations or missed sessions may result in forfeiture of the discounted booking. Program Intent The Honor Service First Ride Experience is designed to offer public service professionals a moment to relax, learn, and experience the freedom of gliding above the water. Big Orange reserves the right to adjust or discontinue the program as necessary to maintain safe and fair operations.